Terms of service

1. AGREEMENT TO USE OUR SERVICES

Our online store is provided for lawful shopping, product research, account management, customer communication, and related purposes.

By using the store, you agree to comply with these Terms and all laws applicable to your use of our services.

You must not use our website in a way that is fraudulent, abusive, unlawful, or intended to interfere with the operation or security of the store.

2. ELIGIBILITY

You may place an order only if you have the legal capacity to enter into a binding transaction under applicable law.

If you have not reached the age of majority in your jurisdiction, you may use our services only with the authorization or involvement of a parent or legal guardian where required.

By completing checkout, you represent that the information you provide is accurate and that your use of our store is lawful.

3. ACCESS TO THE ONLINE STORE

We provide customers with a limited and revocable right to access our website for personal, non-commercial shopping purposes.

This access does not give you ownership of our website, software, branding, content, or intellectual property.

You may not attempt to gain unauthorized access to restricted areas of our website, accounts, systems, or networks.

4. PRODUCT DESCRIPTIONS

We make reasonable efforts to provide accurate and useful information regarding products offered by MAISON D'OR.

Product pages may include images, specifications, descriptions, measurements, features, materials, or other relevant details.

Although we strive for accuracy, differences may occur between the appearance of a product online and in person because of photography, lighting, display settings, packaging changes, or normal production variations.

We may update product information when necessary to improve accuracy.

5. PRODUCT AVAILABILITY

All merchandise is offered subject to availability.

A product shown on our website may become unavailable before an order is accepted or fulfilled.

We may limit quantities, discontinue products, or adjust inventory where reasonably necessary.

If an item becomes unavailable after payment has been collected, we may cancel the affected item and issue any refund due.

6. PRICING

Prices shown through our store may be changed prospectively without prior notice.

The final amount payable may include:

Product prices;
Applicable sales taxes;
Shipping fees;
Discounts; and
Other charges disclosed during checkout.

Customers are responsible for reviewing the total amount shown before confirming an order.

7. PRICING AND CONTENT ERRORS

Our website may occasionally contain an incorrect price, description, promotion, availability status, or other listing error.

We reserve the right to correct genuine mistakes.

If a material error affects an order before fulfillment, we may contact you with the corrected information or cancel the affected product.

If we cancel a paid item, we will provide the appropriate refund in accordance with applicable law.

8. ORDER SUBMISSION

Submitting an order through our website constitutes a request to purchase the selected merchandise.

An order confirmation acknowledging receipt does not necessarily constitute final acceptance.

Before fulfillment, we may verify inventory, payment authorization, shipping information, billing information, and other details reasonably necessary to process the transaction.

9. ORDER ACCEPTANCE

We may accept, decline, or cancel an order based on legitimate business, security, operational, or legal considerations.

Reasons may include:

Insufficient inventory;
Payment authorization issues;
Material pricing or listing errors;
Incorrect or incomplete customer information;
Suspected fraud or unauthorized payment activity;
Purchase restrictions;
Shipping limitations; or
Applicable legal requirements.

If a canceled order has already been paid, we will process any refund owed.

10. CUSTOMER INFORMATION

You are responsible for providing complete and accurate information during checkout.

Please review your:

Name;
Email address;
Telephone number where requested;
Billing information;
Shipping address; and
Payment details.

Incorrect information may cause processing or delivery problems.

If you identify an error after ordering, contact us as soon as possible. Changes cannot be guaranteed after fulfillment has begun.

11. PAYMENT AUTHORIZATION

Available payment options will be displayed at checkout.

By submitting payment details, you confirm that you are authorized to use the applicable payment method and authorize the amount associated with your purchase.

Payments may be processed by independent third-party providers.

An order may be delayed or canceled if payment cannot be authorized or if reasonable security verification is required.

12. FRAUD PREVENTION

We may use reasonable procedures to review transactions for potential fraud, payment abuse, or unauthorized activity.

Where a transaction presents legitimate security concerns, we may request additional information, delay fulfillment, or cancel the order.

You may not knowingly submit false information or use another person's payment method without authorization.

13. SHIPPING TERMS

Shipping conditions are governed by our separate Shipping Policy and any options displayed during checkout.

The Shipping Policy may provide information regarding:

Processing periods;
Shipping methods;
Shipping charges;
Estimated delivery timeframes; and
Geographic restrictions.

Customers should review the Shipping Policy before completing a purchase.

14. DELIVERY

Delivery estimates are not guarantees unless expressly stated otherwise.

Actual delivery may be affected by carrier delays, severe weather, holidays, transportation interruptions, high shipping volumes, incorrect addresses, or circumstances outside our reasonable control.

Customers experiencing a significant shipping problem should contact us for assistance.

15. DELIVERY ADDRESS

Customers are responsible for providing a complete and accurate shipping address.

If you notice an address error after submitting an order, contact us promptly.

We may attempt to correct the information before shipment, but we cannot guarantee an address change once fulfillment or carrier processing has begun.

16. ORDER CHANGES

You may request a change to your order by contacting MAISON D'OR as soon as possible.

Whether a requested modification can be made depends on the fulfillment status of the order.

Changes to merchandise, quantities, customer details, or delivery information may no longer be possible once processing has advanced.

17. ORDER CANCELLATIONS

Cancellation requests should be submitted promptly.

We cannot guarantee that an order can be canceled after fulfillment has begun.

If an order has already shipped, any eligible return may instead be governed by our Return & Refund Policy.

Approved cancellations will be refunded according to applicable payment and refund procedures.

18. RETURNS AND REFUNDS

Returns, exchanges, refunds, and related requests are governed by our separate Return & Refund Policy.

Customers are encouraged to review that policy before ordering.

Eligibility may depend on the condition of the product, the return period, the type of merchandise, and other requirements stated in the policy.

Nothing in our Return & Refund Policy limits consumer protections that cannot legally be waived.

19. DISCOUNTS AND PROMOTIONS

We may periodically offer sales, discount codes, promotional pricing, or other incentives.

Promotions may include specific terms concerning:

Eligible products;
Minimum purchase requirements;
Expiration dates;
Redemption limits;
Customer eligibility; or
Restrictions on combining offers.

We may reject fraudulent, manipulated, expired, duplicated, or otherwise unauthorized use of promotional benefits.

20. CUSTOMER ACCOUNTS

If customer account functionality is offered, you are responsible for maintaining the confidentiality of your login credentials.

You should take reasonable precautions to protect your account from unauthorized access.

Please notify us if you believe your account has been compromised.

We may temporarily suspend account access when reasonably necessary for fraud prevention or security.

21. PERSONAL INFORMATION

Our handling of personal information is governed by our Privacy Policy and applicable privacy requirements.

The Privacy Policy explains how information may be collected, used, retained, disclosed, and protected.

Please review that policy in connection with your use of our store.

22. STORE CONTENT AND OWNERSHIP

Our website may contain photographs, logos, graphics, designs, text, trademarks, layouts, product presentations, and other materials protected by intellectual property law.

Such materials may be owned by MAISON D'OR, licensed to us, or owned by another applicable rights holder.

Access to our website does not give customers ownership of protected materials.

Unless permitted by law or authorized by the applicable rights holder, you may not copy, distribute, modify, republish, sell, or commercially exploit protected content.

23. CUSTOMER REVIEWS AND SUBMISSIONS

If you submit a review, comment, image, suggestion, or other content, you are responsible for ensuring that you have the right to provide it.

Submitted content must not knowingly:

Infringe another person's rights;
Unlawfully disclose private information;
Contain malicious software;
Include materially fraudulent statements;
Contain unlawful threats or harassment; or
Otherwise violate applicable law.

We may moderate or remove submissions when reasonably necessary.

24. THIRD-PARTY SERVICE PROVIDERS

We may use independent companies to provide services including website technology, payment processing, analytics, communications, fulfillment, or shipping.

These third-party providers may operate under their own terms and privacy policies.

To the extent permitted by law, we are not responsible for independent acts or service failures outside our reasonable control.

25. EXTERNAL LINKS

Our website may provide links to websites or resources operated by third parties.

A link does not necessarily mean that MAISON D'OR endorses or controls the external provider.

Customers should review the terms, privacy policies, and other conditions of external websites before providing information or entering into transactions there.

26. PROHIBITED USE

You must not use our website or services to:

Engage in fraud or unlawful activity;
Attempt unauthorized access to systems or accounts;
Introduce malware, viruses, or harmful code;
Circumvent security measures;
Intentionally disrupt website operation;
Unlawfully collect personal information;
Infringe intellectual property rights;
Impersonate another person for deceptive purposes;
Transmit unauthorized spam or harmful communications; or
Encourage another person to engage in prohibited conduct.

We may restrict or terminate access where we reasonably determine that a material violation has occurred.

27. WEBSITE AVAILABILITY

We aim to maintain reliable access to our store but cannot guarantee uninterrupted availability.

Our website may occasionally be unavailable because of maintenance, updates, security measures, network problems, technical failures, or third-party outages.

We may modify or suspend portions of the website where reasonably necessary to maintain, secure, or improve our services.

28. WEBSITE CORRECTIONS

We may update or correct website information where we identify inaccuracies, omissions, outdated content, or technical errors.

Corrections may involve product descriptions, pricing, inventory, promotions, shipping information, or other store content.

If a material correction affects an existing transaction, we will address the matter in accordance with applicable law.

29. DISCLAIMER OF WARRANTIES

To the maximum extent permitted by applicable law, our website and online services are provided on an “as available” basis.

We do not guarantee uninterrupted or error-free website operation.

Products may be subject to separate warranties offered by manufacturers, suppliers, or other parties.

Nothing in these Terms excludes statutory warranties, consumer guarantees, or legal protections that cannot lawfully be excluded.

30. LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, MAISON D'OR will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages arising from use of our website or services where such liability may lawfully be limited.

Any limitation in these Terms applies only to the extent permitted by law.

Nothing in these Terms excludes liability or mandatory consumer remedies that cannot legally be restricted.

31. INDEMNIFICATION

To the extent permitted under applicable law, you agree to indemnify MAISON D'OR against reasonable third-party claims, losses, liabilities, damages, and expenses arising from your material breach of these Terms, unlawful use of our services, or infringement of another person's legal rights.

This provision does not transfer responsibility to you where applicable law requires us to remain responsible.

32. SEVERABILITY

If any provision of these Terms is determined to be invalid or unenforceable, that provision will be limited or severed only to the extent necessary.

The remaining portions of these Terms will remain in effect.

33. TERMINATION OF ACCESS

You may discontinue use of our store at any time.

We may suspend or terminate access where reasonably necessary because of fraud, unlawful conduct, material violations of these Terms, security concerns, or serious misuse of our services.

Rights and obligations intended to survive termination will continue to apply to the extent permitted by law.

34. STORE POLICIES

These Terms should be read together with our other applicable policies, including our:

Privacy Policy;
Shipping Policy; and
Return & Refund Policy.

These documents collectively govern your use of our store and applicable purchases.

35. ENTIRE AGREEMENT

These Terms and the policies incorporated into them constitute the applicable agreement governing your use of MAISON D'OR.

Our failure to immediately enforce a provision does not constitute a permanent waiver of that provision or any related right.

36. GOVERNING LAW

These Terms are governed by applicable laws of the United States and, where applicable, the laws of the State of Nevada.

Nothing in this governing-law provision is intended to eliminate or reduce mandatory consumer protections available under applicable law.

37. MODIFICATIONS TO THESE TERMS

We may revise these Terms periodically to reflect changes in our operations, website features, product offerings, technology, business practices, or applicable legal requirements.

The most current version may be posted on our website with an updated effective date.

Where notice or consent is legally required for a material change, we will comply with those requirements.

38. CONTACT MAISON D'OR

If you have questions about these Terms of Service, your order, or your use of our online store, please contact us using the information below.

Shop Name: MAISON D'OR
Address: 2766 Presidential Blvd, Battle Mountain, NV 89820, United States
Phone: +1 775-340-8222
Email: YeagerSalahubdin498@royalpuddle.net